Privacy Policy

Last updated: 28/08/2024

1. Introduction

Prosigns AI Media Ltd ("we", "our", "us") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Prosigns AI Media Ltd is a digital signage company registered in the United Kingdom. Our registered office is at 47 Drummore Avenue, Coatbridge, Scotland, ML5 4AW .

3. Information We Collect

We may collect and process the following types of personal data:

• Identity Data: including name, username, or similar identifier.
• Contact Data: including email address, telephone numbers, and business address.
• Technical Data: including internet protocol (IP) address, browser type and version, time zone setting and location, operating system and platform, and other technology on the devices you use to access our services.
• Usage Data: including information about how you use our website, products, and services.
• Marketing and Communications Data: including your preferences in receiving marketing from us and our third parties and your communication preferences.

4. How We Collect Your Data

We collect data through:

• Direct interactions: You may provide us with your Identity and Contact Data by filling in forms or corresponding with us.
• Automated technologies: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns.
• Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources.

5. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To provide and maintain our services
• To notify you about changes to our services
• To provide customer support
• To gather analysis or valuable information so that we can improve our services
• To detect, prevent and address technical issues
• To provide you with news, special offers and general information about other goods, services and events which we offer

6. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data
• Request correction of your personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data
• Right to withdraw consent

8. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.

9. Third-Party Links

Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: privacy@prosignsaimedia.co.uk
• By phone: 0845 154 0388
• By mail: Unit 3A, Burntbroom Court, Queenslie Industrial Est, Glasgow, G33 4DZ

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).